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All your questions about our courses, website, and pricing are answered right here. If you need further details, we’re just a message away!


Frequently Asked Questions

Course Basics
What experience does the instructor have?
LeNisha Wright has taught Secondary Math for 19 years in the public schools. She has a Bachelor of Science degree in Elementary and Secondary Education, a Level 4 Math Endorsement, and a Master’s degree in Math Education.
Who is Just Ace It! Math for?
Just Ace It! Math is for homeschooled students, public school students, parents, and anyone wanting to refresh their math skills after being away from school for some time. It’s for students struggling in school, not understanding the way their teacher teaches and needs a little more help. It’s also for students wanting to learn more than what is being taught in their current class at school.
What courses are available?
Available courses now include 'Complete Courses' and 'Just Videos' for:
  • Math 7: This course is for current middle school or junior high students, or advanced students about to start middle school. (6th, 7th, or 8th grade students)
  • Math 8: This course is for current middle school or junior high students, or students about to start Algebra. (7th, 8th, or 9th grade students)
  • Math 9/Secondary Math 1: This course is for advanced middle school or current junior high students. (8th, 9th, or 10th grade students)
Which course is right for me?
  • Math 7: This course is for current middle school or junior high students, or advanced students about to start middle school. (6th, 7th, or 8th grade students)
  • Math 8: This course is for current middle school or junior high students, or students about to start Algebra. (7th, 8th, or 9th grade students)
  • Math 9/Secondary Math 1: This course is for advanced middle school or current junior high students. (8th, 9th, or 10th grade students)
Which course do I purchase next?
The sequential order for the available courses are Math 7, Math 8, Math 9, etc.
When will more courses be available?
We are currently working on the Math 10/Secondary Math 2 and Math 11/Secondary Math 3 courses. Following the Math 7 - Math 11 series, we will create the standard math courses for Pre-Algebra, Algebra, Geometry, Algebra 2, Pre-Calculus, Calculus, and Probability/Statistics. Subscribe for updates and offers on the courses and available products.
Inside Just Ace It! Math
Do I have to print the content to take a course?
You do not have to print the content to take the course. However, many students find it helpful to print the resources to take notes, try the problems, refer to them later for helpful hints as review, or use them as a guide when studying for a test.
Are the printable resources available in book form?
The resources are not available in book form…yet. They will be available for purchase on Amazon at a later date if you don’t want to use the toner and ink on your home printer to print the resources offered with each course. Subscribe to receive updates when the book resources become available.
Pricing & Subscriptions
How much do the courses cost?
Courses are offered through monthly or yearly subscriptions only. Customers purchasing yearly subscriptions save 40%. Prices are subject to change.
  • 'Complete Course' for Math 7: $30 / month or $200 / year
  • 'Complete Course' for Math 8: $35 / month or $220 / year
  • 'Complete Course' for Math 9: $40 / month or $250 / year
  • 'Just Videos' for Math 7: $10 / month or $70 / year
  • 'Just Videos' for Math 8: $15 / month or $105 / year
  • 'Just Videos' for Math 9: $20 / month or $140 / year
  • 'Just Videos' for Math 7, 8, 9: $30 / month or $210 / year
Is there “ONE” subscription that gives me “ALL” available courses?
Currently, we offer separate subscriptions for each grade level (Math 7, Math 8, and Math 9), with options for yearly discounts or monthly payments. While there isn't a single subscription for all courses right now, we are exploring this possibility for the future. Stay tuned for updates by subscribing to our newsletter for the latest announcements!
Can I cancel my subscription?
You can cancel your subscription at any time. If you cancel during a monthly subscription period, your access will continue until the end of that month. For annual subscriptions, your access will extend until the end of the current yearly period. Please note that we do not offer refunds for canceled subscriptions. We aim to provide flexibility while ensuring continuous access to our comprehensive math training resources.
Teachers
Can I use Just Ace It! Math in my classroom?
Currently, the resources on our site, including videos, notes, worksheets, and quizzes, are proprietary and intended for individual subscribers only. Teachers are not permitted to use these resources directly in the classroom. However, you can incorporate the concepts and teaching methods you learn from our materials into your own lessons. We are developing a set of offerings specifically for teachers, which will allow for classroom use. Subscribe to our newsletter to stay updated on the progress of our teacher resources and offerings.
Can I share Just Ace It! Math resources with other teachers?
No, you may not share Just Ace It! Math resources with other teachers. You can share the benefits you're experiencing from using our methods and provide a link to our courses so other teachers can subscribe and use these methods in their classrooms. However, sharing the actual resources is a violation of our terms and conditions.
Can I use the Notes, Worksheets, & Quizzes for my students?
No, you cannot use the notes, worksheets, and quizzes from Just Ace It! Math directly for your students. These resources are proprietary and intended for individual subscribers only. However, we are developing resources specifically for classroom use, so stay tuned for future updates by subscribing to our newsletter.
Technical Support & Troubleshooting
What should I do if I encounter a technical issue?
If you encounter a technical issue, please submit a question through our site. Our support team will respond and work to resolve your problem as quickly as possible.
How can I report a problem with the site or course material?
To report a problem with the site or course material, please submit your question through our site. Our support team will address your issue promptly and work towards a resolution.
Is there a help center or support team available?
We do not have an online support team available for immediate chat. However, you can submit a request or question through our site, and our support team will address your issue via email or through our support system.
Course Access & User Experience
Can I access the courses on mobile devices?
Yes, you can access our courses on all mobile devices, including smartphones (iOS and Android), iPads, laptops, Chromebooks, and desktop computers. Our platform is web-based and works through your browser, so there are no specific mobile applications required.
What browsers are supported by Just Ace It! Math?
Just Ace It! Math supports all modern browsers, including Chrome, Safari, and Firefox. Ensure that your browsers are up-to-date for the best experience.
Account Management
How do I update my profile information?
To update your profile information, navigate to 'My Courses' where you can access your profile. From there, select 'My Account' to make any necessary changes to your subscription and account details on the Just Ace It! Math website.
What is the policy on account sharing?
We strictly prohibit account sharing. Our memberships and subscriptions are intended for individual use only—one user per account. If others wish to access our courses, they must purchase their own subscription. This policy is outlined in our terms and conditions to ensure fair usage and maintain the integrity of our offerings.
Certification & Accreditation
Will I receive a certificate upon completion of a course?
You can print a Certificate of Completion at the end of each course. It is found in the 'Final Exam & Course Conclusion' Unit.
Are the courses accredited or recognized by educational institutions?
No, our courses are not accredited. However, they are designed by a teacher with over 19 years of experience in the public school system. The courses align with and prepare students to meet or exceed the requirements of their state-mandated math curriculum.
Community & Interaction
Is there a community forum or platform for students to interact?
Our platform supports the ability for students and members of our subscribed content to post questions and answer each other's questions. Currently, this functionality is not active, but we are actively working to make it available soon. This will enable students to learn not only from our teachers but also from others who are studying the same content simultaneously.
Can I collaborate with other students in a course?
While our platform does have the capability for students to collaborate, this feature is not currently active. We are in the process of enabling it so that students can work together and learn collaboratively. Stay tuned for updates on when this functionality will be available.
Feedback & Improvement
How Can I provide feedback on the courses?
You can provide feedback on our courses by submitting a question through our site. Look for the section called 'More Questions? Let's Talk' at the bottom of the FAQ page. We value your feedback and use it to continually improve our offerings.
Are there opportunities for beta testing new courses?
Currently, we do not have any opportunities for beta testing new courses. However, as these opportunities become available, we will notify our subscribed members. If you're interested in participating, please subscribe to Just Ace It! Math to receive updates on upcoming events and opportunities.
Security & Privacy
What measures are taken to protect my personal information?
At Just Ace It! Math, we prioritize the security and privacy of your personal information. We employ industry-standard security measures to safeguard your data. Our website is HTTPS-secured, ensuring encrypted communication when you interact with our platform. We do not sell or share any information about our members with third parties. Your membership and subscription are used solely to communicate relevant opportunities and events related to our services. Your trust and privacy are of utmost importance to us.
How is my payment information secured?
At Just Ace It! Math, we do not handle, store, or capture any payment information for transactions on our site. We have partnered with Stripe, a reputable third-party payment processor known for its robust security measures. Stripe ensures the secure processing of payments using industry-leading encryption and compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements. Your payment information is handled directly by Stripe, reducing the risk associated with storing sensitive data on our platform.
Updates & Notifications
How will I be notified about updates to courses or the platform?
To stay informed about updates to our courses and platform, we recommend regularly checking our website for course upgrades and specific updates. Additionally, subscribe to our communications and notifications. We use these channels to communicate important information to our members. If you no longer wish to receive updates, you can easily unsubscribe, and we will respect your preferences promptly.
Can I opt-in for newsletters or updates on new courses?
Yes, we encourage you to subscribe to our newsletters and updates to stay informed about new courses and other important updates. You can manage your subscription preferences at any time. Opting in allows us to communicate valuable information directly to you, ensuring you don't miss out on exciting opportunities and enhancements to our offerings.
Accessibility & Inclusivity
Are the courses accessible to individuals with disabilities?
While our courses were not specifically designed for individuals with disabilities, they are compatible with standard browser and operating system accessibility features. We strive to ensure that our platform is inclusive and accessible to all users. If you encounter any accessibility challenges, please let us know, and we will do our best to accommodate your needs.
What languages are the courses offered in?
Currently, our courses are offered exclusively in English. We are focused on providing high-quality content in English at this time. If there is demand for courses in other languages, we will consider expanding our offerings in the future.
Success Stories & Testimonials:
Where can I read about the success stories of other students?
Currently, we are not featuring success stories of other students on our site as we are still in the early stages of launching. However, we are committed to showcasing the benefits of our platform through the experiences of our students. Please continue to check back with us as we will be adding success stories in the future. We want all our students, parents, and teachers to see how others are mastering and enjoying math with us.
Can I submit my own testimonial?
Absolutely! We encourage our students and users of our platform to share their success stories with us. You can submit your testimonial at the bottom of this page in the section called ‘More Questions? Let's Talk’. We are excited to hear about how our course content and teaching methods, refined over decades of teaching experience, have helped you on your math learning journey. Your feedback is invaluable to us!

More Question? Let's Talk

Should you have inquiries that our FAQ section has not addressed, we invite you to contact us for further assistance. Our dedicated team is committed to supporting your educational journey and ensuring a seamless experience with our math courses.